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TBI Academy:
Learning and
Preparing For
Success!
In order for TBI to succeed, our people must also succeed!
Through our extensive training program, our representatives
get the skills and tools they need to excel.
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TBI employee participates in the “TBI Academy” to familiarize
new members of our team to our organization. The schedule consists
of two weeks of in-depth training on various topics to adapt individuals
to TBI and the Account Resolution Specialist position. Then, additional
ongoing assistance and "coaching" is available for several
more weeks.
Continuous training is a key part of our company culture!
The Academy covers:
» TBI History
» TBI Mission
» TBI Core Values & Culture
» The Legal Process
» Computer Systems
» Understanding the negotiation process
» Dialer usage
» Use of Proprietary Skip-Tracing
Techniques
» Employee Manual
» Employee Benefits
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